Items purchased from Home Cleansing System will ship via UPS Ground. We charge a flat rate of $24.95 for ground shipping within the continental United States. We charge a rate of $85 for ground shipping to Alaska, Hawaii and Canada. We can also ship overnight within the Continental United States for $125.00.
International Orders: We ship to Canada for $85, and UK/Europe for $120. Any other country/continent please contact us so we can price out the shipping for you.
Your shipment will arrive in a plain box with a shipping label. The contents are NOT displayed.. Rest assured your shipment is discreet.
Standard Return Policy
You may return your purchase within 30 days of receipt, plus a 15% restocking charge and excluding shipping and handling costs. If a product arrives damaged, or we made an error, and it cannot be remedied with replacements we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned for money back. Please keep in mind that if you decide to return our product for your money back you are required to pay for all shipping costs and a 15% restocking charge.
All returned products must be in original condition and packaging or additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. If you have any questions about whether a product can be returned, please call us.
Our goal is to make buying easy, safe and efficient.
To Return a Product
Please complete the following:
Please email service at here and include your original order number, what product(s) you are returning, and your name. Or call us at 877-363-1112
Wrap the package carefully. All return products must be in original condition and packaging; otherwise, additional charges may be applied.
Return the product using your preferred shipping method to our address:
Home Cleansing System Returns
Call us to inquire about a return shipping address.
Save your return tracking number, and if possible, e-mail it to us so we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.